Contact

Company info

Janemist Technology Co. Limited

Unit 89. 3/F Yau Lee Center, Hoi Yuen Road No. 45, Kwun Tong Kowlood HONGKONG

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Frequently Asked Questions

Are Hitme devices rechargeable?

Yes! Most of our models—including HM20000, HITEC/25000, High Five, HM PODSYSTEM, and MERGE—feature USB Type-C charging.

How long does each device last?

Depending on the model, devices offer between 600 to 25,000 puffs.

Do you ship internationally?

Yes—we currently ship across the EU and expanding globally.

What nicotine strength do you use?

Our e-liquids contain 20mg or 50mg nicotine salt, depending on the device.

Can I refill the devices?

The High Five is refillable with capsule pods. Others like the HM600 and HM20000 are disposable. The MERGE uses refillable pods with a replaceable head, while the HM PODSYSTEM is also a refillable pod device.